I wish to officially report a breach of the Civil Service Code of Conduct by Mr. Terry Moran, Chief Operating Officer at the DWP.
He has made statements to hundreds of colleagues which breach the Code’s requirements to act with ‘objectivity’ and ‘impartiality’.
He has blatantly strayed into the political arena:
He paints a picture of an army of people ‘pretending to be disabled’. The DWPs own figures estimate DLA Fraud at just 0.5%. Full Fact and other organisations have conclusively exposed DWP suggestions to the contrary as the propaganda it is – a smokescreen to carry out cuts to the benefits of some of the weakest and most vulnerable people in our society.
Integrity and Impartiality
In view of the above breach of objective standards, Mr. Moran’s behaviour has fallen far short of the conduct that I and other people with impairments are entitled to expect from our public servants.
His behaviour, we submit ‘unjustifiably …..discriminates against particular individuals or interests’ as he makes assertions that are not balanced nor based on ‘rigorous analysis of the evidence’.
The use of anecdotal/hearsay ‘evidence’ allegedly garnered from ‘disabled family members who were upset by the frequent reports of bogus claimants’ compounds his error and is deeply offensive, we submit, to the vast majority of disabled people who are fighting back against unconscionable policies and systems advocated by this government and implemented by him.
His statements have all of the appearance, at least, of having come directly from the present government or in any analysis as an explicit statement of support for it in flagrant breach of the Code.
He cannot pretend that he was ‘speaking personally’.
His bigoted statements, coming as they do from a senior public official of his rank who ought to know better, may be liable to further inflame and incite public hostility to sickness and disability benefit claimants. This is fueling the exponential increase in disability hate crime reported by constabularies throughout the United Kingdom and we have entered into the Official Record of Evidence to the Leveson Inquiry our own evidence to that effect.
Mr. Moran was of course speaking at an official function composed of many hundreds of colleagues according to the objective test.
I would like ask you to write to the relevant commissioners on our behalf and convey to them the very serious level of concern, alarm and anxiety being expressed by disabled people at this latest development.
We do not intend to let this pass.
We implore you to act on this matter of the utmost gravity with the urgency which we believe it fully deserves.
As a Constituent and
on behalf of
In Defence of Disability Rights
The Civil Service Code states:
As a civil servant, you are appointed on merit on the basis of fair and open competition and are expected to carry out your role with dedication and a commitment to the Civil Service and its core values:
integrity, honesty, objectivity and impartiality.
In this Code:
• ‘integrity’ is putting the obligations of public service above your own personal interests;
• ‘honesty’ is being truthful and open;
• ‘objectivity’ is basing your advice and decisions on rigorous analysis of the evidence; and
• ‘impartiality’ is acting solely according to the merits of the case and serving equally well Governments of different political persuasions.
4. These core values support good government and ensure the achievement of the highest possible standards in all that the Civil Service does. This in turn helps the Civil Service to gain and retain the respect of Ministers, Parliament, the public and its customers.
5. This Code sets out the standards of behaviour expected of you and other civil servants. These are based on the core values which are set out in legislation. Individual departments may also have their own separate mission and values statements based on the core values, including the standards of behaviour expected of you when you deal with your colleagues.
Standards of behaviour
6. You must:
• fulfil your duties and obligations responsibly;
• always act in a way that is professionaland that deserves and retains the confidence of all those with whom you have dealings
• carry out your fiduciary obligations responsibly (that is make sure public money and other resources are used properly and efficiently);
• deal with the public and their affairs fairly, efficiently, promptly, effectively and sensitively, to the best of your ability;
• keep accurate official records and handle information as openly as possible within the legal framework; and comply with the law and uphold the administration of justice.
12. You must:
• carry out your responsibilities in a way that is fair, just and equitable and reflects the Civil Service commitment to equality and diversity.
13. You must not:
• act in a way that unjustifiably favours or discriminates against particular individuals or interests.
14. You must:
• serve the Government, whatever its political persuasion, to the best of your ability in a way which maintains political impartiality and is in line with the requirements of this Code, no matter what your own political beliefs are;
• act in a way which deserves and retains the confidence of Ministers, while at the same time ensuring that you will be able to establish the same relationship with those whom you may be required to serve in some future Government; and comply with any restrictions that have been laid down on your political activities.
15. You must not:
• act in a way that is determined by party political considerations, or use official resources for party political purposes; or
• allow your personal political views to determine any advice you give or your actions
Terry Moran, a senior official at the Department for Work and Pensions , said he wanted to shame bogus claimants into stopping claiming but admitted his idea was unlikely to be adopted.
Mr Moran is the chief operating officer at the DWP, and is the official “senior responsible owner” of the Universal Cerdit programme, Iain Duncan Smith’s key benefits reforms.
He told hundreds of civil servants at a conference in west London on Tuesday that he wanted to shame bogus claimants into stopping claiming – but admitted that his idea was unlikely to be adopted.
More than £1billion is fraudulently claimed every year, which £60million is paid out in disability allowances, while another £10million is wrongly claimed in sickness benefits.
Mr Moran told an audience at Civil Service Live, in Olympia, West London, that healthy people who claimed disability benefits illegally distressed him “greatly”. He said “if I had my way” he would stick photographs of cheats to their neighbours’ lamp-posts.
He said: “One of the things that distresses me greatly is when I see these headlines in newspapers when people have pretended to be disabled in order to get money out of the system.
“If I had my way I would put their photograph on every lamp-post in the street where they live because it is a very distressing thing for genuinely disabled people to see the reputation of disabled people damaged in the way that is by those people. We have got to do something about it constructively.”
Mr Moran told The Daily Telegraph afterwards that he was speaking personally, and it was not Government policy.
He was moved to speak out, he said, because of disabled family members who were upset by the frequent reports of bogus claimants.
Terry Moran – Director General, Chief Operating Officer
Contactable via the Departmental Secretariat, 4th Floor, Caxton House, 6-12 Tothill Street, London, SW1H 9NA
Role and responsibilities
Responsible for leading all of DWP’s services to the public, both those delivered by our own staff and those delivered under contract. Also the Senior Responsible Owner for the Universal Credit Programme responsible for the design and implementation of the Universal Credit .
Universal Credit will simplify the benefits system by bringing together a range of working-age benefits into a single streamlined payment to make work pay and combat worklessness and poverty.
Terry is also responsible for Business Continuity for the Department.
Terry took up post as the Chief Operating Officer on 3 October, having previously been appointed as the full time Senior Responsible Owner for Universal Credit on 1 December 2010. He has previously been the Chief Executive of the Pension, Disability and Carers Service (1 April 2008 – 30 November 2010); the Acting Chief Executive of The Pension Service ( 23 July 2007 – 30 March 2008); and the Chief Executive of the Disability and Carers Service (June 2004 – June 2007).
He joined the Department in 1977 straight from school as a clerical assistant and spent his first 12 years working in local offices in Yorkshire and London. Terry’s career has included time as Head of Benefits Management, Yorkshire Area Director in the Benefits Agency and Jobcentre Plus Field Director for the North West.
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