This push is also helped by The Guardian whose ongoing Work LifeUKfeature is produced “in association with Unum” with plenty of scare stories about employees stricken by injury or illness that prevent them from working. There is even an official @unumGDN Twitter feed.
There is no mention in all that Guardian coverage, however, of a 2009 report by the American Association of Justice, (the huge US association of trial lawyers), which rated Tennessee based Unum the second worse insurance company in the US, based on a history of claims handling abuses that have “consistently been the subject of regulator and media investigation”.
After Unum turned down nearly a quarter of all claims in California, the states department of insurance investigated in 2005, finding that the firm “systematically violated state insurance regulations and fraudulently denied or low balled claims using phony medical reports, policy misrepresentation and biased investigations”. California insurance commissioner john Garamendi has described Unum as an “outlaw company”.
Me wonders who tipped them off about this story too 😉